Office Team

Certificate in IT Infrastructure Support,

Monitoring and Cyber Security

The Certificate in IT Infrastructure Support, Monitoring and Cyber Security course equips learners with holistic knowledge of technology competencies. It is recommended for those who are already working or have the intention to work in Infocomm, or the Banking and Finance services industries.

This course is accredited under IBF Standards Competency Unit (CU10) Infrastructure Support and Monitoring and mapped to Technology & Operations – IBF Level 2 (CU 10: IT Infrastructure Support & Monitoring).

About IBF Certification

This course addresses the following Technical Skills and Competencies (TSCs) and proficiency level:


Participants are encouraged to access the IBF MySkills Portfolio ( to track their training progress and skills acquisition against the Skills Framework for Financial Services.


You can apply for IBF Certification after fulfilling the required number of Technical Skills and Competencies (TSCs) for the selected job role.



Up to 95% of the course fee is subsidised by the Institute of Banking and Finance (IBF), Singapore. 

Upon successful completion of this course, you will be awarded a  Certificate in IT Infrastructure Support, Monitoring and Cyber SecurityWith this award, students may apply for the IBF Advanced “IBFA” Certification.


IBF Certification is and industry endorsed mark of quality for finance professionals in Singapore. The IBF Certification is awarded to practitioners who have acquired the relevant core competencies required for jobs in their respective industry segments, and are expected to uphold values of professional excellence, integrity and commitment to the industry.



On completion of Certificate in Cyber Security course, learners should be able to:

  • Monitor IT infrastructure operations, that provide resolution for IT infrastructure issues and perform related maintenance activities to ensure appropriate proactive and reactive measures are in place

  • Identify common security related issues in IT infrastructure and implement relevant controls to minimize the impact of these security incidents

  • Perform root cause and trend analysis for IT infrastructure issues to identify and prevent future occurrences of high volumes and critical issues

The following blended learning activities will be carried out during the course:

  • Lab Tasks

  • Case Studies

  • Interactive Quizzes

  • Role Play


Assessment consists of one take-home individual assignment of not more than 2000 words (40%), continuous assessment (30%) and one closed-book examination (30%). To achieve a pass grade in this course, students must obtain an overall mark of a least 40%.

Learners are required to possess the following:

  • Completed IBF Standards Technology Level 1


  • Show proof of basic IT competency


  • Minimum 3 years of relevant experience in the IT Infrastructure related functions

  • Matured Learners may apply. Entry will be based on an interview to determine suitability. 

Financial Institutions can receive $15 per training hour after employees complete training under the Training Allowance Grant (TAG)